Questions? We have answers.


  • Height: 6.48 inches (16.46 cm)
  • Width: 3.37 inches (8.56 cm)
  • Depth: 0.39 inches (1.0 cm)
The HYDROGEN One weights 253g
What is the battery capacity of the HYDROGEN One?
128 GB for Aluminum Models. 256 GB for Titanium Model. 6 GB RAM SD Card. SD card support up to 256Gbs
Yes, Bluetooth™ 5.0, A2DP, LE, aptX HD
No, the HYDROGEN One is neither water resistant or waterproof.
The highest SAR value reported to the FCC for this device type when using at the ear is 1.065 W/kg, and when properly worn on the body is 1.300 W/kg, and when using the Wi-Fi hotspot function is 0.995 W/Kg.
There are 3 modes; Default, Movie, and Game.
2560 x 1440 resolution in 2D mode. You can toggle between H4V and 2D in your settings.

The HYDROGEN One will support the following bands:

LTE Bands 1, 2, 3, 4, 5, 7, 8, 12, 13, 14, 17, 18, 19, 20, 25, 26, 28, 29, 30, 66

LTEL Bands: 38, 39, 40, 41

Bands/Modes: 1, 2, 4, 5

We will ship your order the next business day from the day you placed the order. Tracking details will be sent as soon as shipment has been processed.
Typically, yes they will ship together. This depends on availability of the items on the order.
Although we try to maintain inventory of all products in the warehouse, occasionally an item will be back ordered. If an item you order is on back order status you will receive an email to notify you of the back order status.
You will receive an email as soon as the product ships. Keep in mind that you will not be charged until your order has been shipped. If you have questions, please contact our Customer Care Team directly to receive an update on your order. 885.H4V.USER (844.448.8737)
All successful order transactions will receive an order confirmation email once the order has been processed. If you have not received your order confirmation with the first 24 hours, please check your junk email or spam folder.
Alternatively, you can reach our Customer Care Team to verify if an order has been completed. You may be required to provide information based on the processed order.
You may contact our Customer Care Team directly to receive an update on your order. 885.H4V.USER (844.448.8737)
If you wish to cancel an order you’ve placed, please contact us. Our Customer Care Team will process your change or cancellation request hassle free.
When your order has shipped, you will receive an email notification with tracking information.
Shipping to US destinations

We ship orders for the HYDROGEN One via Fed Ex with Adult Signature required.

Ground shipping for the HYDROGEN One is always FREE.
We offer two expedited options with an additional charge for each additional phone.
2 Day $35 USD
Overnight $50 USD
Additional phone $10 USD
Orders for accessories and gear will ship via USPS Priority Mail.
Accessories and Gear $8.95
*Coins and/or Stickers only will ship Free of Charge
Any order that includes a HYDROGEN One will ship via Ground for FREE with two expedited options.
Ground FREE
2 Day $35 USD
Overnight $50 USD

Shipping to INTERNATIONAL destinations
Not yet, but we are working on it.
Australia, Austria, Belgium, Bulgaria, Canada, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Martinique, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom
We ship via DHL International. Costs listed below are per phone. Shipping costs by country are:
CA, MX, MQ $37 USD
AT, AU, BE, BG, CH, CY, DE, DK, ES, FI, FR, GB, GR, HU, IE, IT, NL, NO, NZ, PT, RO, SE, SI, SK $50 USD
CZ, PL $75 USD
Yes, you will be responsible for all import costs. RED HYDROGEN will declare the full value paid on the documents that will be sent with your order.

The HYDROGEN One is equipped with Primary: 2x Stereo, 12.2MP, f/1.8, 1/2.6

  • Stereo 3D & 4V™ recording
  • Touch Focus, Face Detection, HDR
  • 2D Video: 2160p@30fps, 1080p@30/60/120fps, 720p@240fps
  • 2D Stills: 3840 x 2160
  • H4V™ Video: 1080p @ 30fps
  • H4V™ Stills: 3840 x 2160
  • Secondary: 2x Stereo, 8MP, f/2.0, 27mm, fixed focus
With Holographic 4-View (H4V), you have a viewing experience that’s better than 3D, and without glasses. The nano-photonic light field holographic display allows for the generation of dynamic light fields through the LCD panel providing new opportunities for naked-eye 3D.
With the HYRDROGEN One, you have front and back Holographic 4-View (H4V) recording capability, capturing images, videos and selfies. The dual cameras shoot at 1900x1080 resolution. Files are saved as H4V extension, but can be shared across non H4V platforms.

Image - When using the rear camera, place device in landscape mode (hold phone horizontally) and touch the 2D icon to switch to 4-View (4V). To take a 4-View selfie, hold the phone in portrait mode (hold phone vertically) using the front facing camera, and touch the 2D icon to switch to 4-View (4V).

When taking a rear camera photo, use the physical shutter button for the best experience. When holding this device in landscape mode, it will be located at the top right of the HYDROGEN One.

Switch in-between video and pictures capabilities by touching the camera icon on the bottom right of the interface.

You may only shoot in Holographic 4 View (H4V) in portrait mode using the front facing cameras.

You may find all your created and downloaded Holographic 4 View (H4V) content in RED Player. All H4V content is labeled with an H4V graphic in the upper right-hand corner of the thumbnail.

You may share Holographic 4 View (H4V) content in different ways:

1. Using Holopix, a customized social media platform where all HYDROGEN One users can share Holographic 4 View (H4V) content amongst the community. Downloaded within the RED Leia Loft application.

2. Sending another HYDROGEN One user a text within the Verizon Message application. Verizon Message is available for download via the Google Play Store.

You may share Holographic 4 View (H4V) content but if the other user does not have the HYDROGEN One, the picture will show in 2D.

Where will my photos save?
A Standard stereo system cannot reproduce accurately the sound that humans experience in real life. The spatial location of a sound is what gives it its three-dimensional aspect. A3D reproduces the sound in a natural way, A3D sound can come from any direction, even behind or above the listener.
  • If the audio file’s format programmed for mono, the audio playback will remain in mono.
  • Surround sound, for example Dolby or DTS, is not supported format.
  • When the phone is in vertical mode, the A3D speakers will not maintain the desired effect and/or sound performance.
From the notification pane, swipe down and select Audio 3D or you can access “Settings” and select “Sound” to find “Audio 3D” and chose to enable or disable.
Yes. By modifying your HYDROGEN One, unlocking the bootloader, or rooting your device, your actions will void your warranty.
Please visit https://www.android.com/switch/ for step-by-step instructions. From this directory, you should be able to transfer your backed-up and previously stored contacts, photos, and calendar.